Wholesale · Overflow · Out-of-Scope Bench Work
Board-level and specialty repair for other repair shops.
When a job reaches the point where your store would normally decline it, replace the board, or send it to a third party, Benjamin's Computer Repair can take the bench work while your customer relationship stays with you. Trade work includes motherboard diagnostics, microsoldering, no-power faults, HDMI and USB-C repair, prior repair damage, and other advanced cases.
Section 01 / How it works
Your customer stays your customer
Communication, quoting, and end-customer ownership remain with the referring shop unless another arrangement is explicitly made.
Submit the repair
Use the partner intake with accurate customer and device details, including what has already been attempted.
Send or deliver the device
Trade logistics can include shipping or partner delivery as arranged. This is the one part of the business where that applies.
Diagnosis and approval
You receive the technical findings and pricing, so you can manage the customer conversation on your side.
Repair and return
Completed trade work is returned through the established partner process.
Section 02 / Work accepted
Common trade jobs
Motherboard and logic-board repair
Power rails, charging circuits, corrosion, damaged connectors, traces, and failed components. TRD-02HDMI and USB-C
Console HDMI, Switch USB-C, laptop USB-C and DC-jack work, and the surrounding circuitry. TRD-03No power or intermittent
Advanced electrical diagnosis for devices that do not respond, or that fail under load. TRD-04Prior repair damage
Torn pads, missing components, solder bridges, damaged traces, and incomplete board work.
Section 03 / Trade
Talk about trade work.
Call or text with the device, the fault, and what has already been tried. Trade and overflow work is quoted separately from retail, and the retail booking flow is not the route in.
