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Benjamin's Computer Repair
Computer Repair · Massapequa, NY
(646) 656-7886 Book a repair

Computer Repair · Mac & PC · Massapequa, NY

Computer repair in Massapequa, from everyday problems to motherboard faults.

Slow computer, blue screens, failed drive, broken laptop screen, no power, charging trouble, overheating, or a system that simply will not boot. We diagnose and repair Windows PCs, laptops, Macs, desktops, gaming computers, and workstations. If the fault reaches the motherboard, the repair does not have to stop there.

15 years At the bench
1 to 3 Business days to diagnose
1 year Warranty on repairs
$40 Diagnostic, credited

Section 02 / Diagnosis

Diagnose the problem before replacing parts

The goal is not to replace the largest assembly connected to the symptom. It is to identify the level where the failure actually sits.

01

Software and storage

Windows health, startup, drive condition, file-system issues, updates, drivers, and storage performance.

02

Replaceable hardware

Memory, drives, batteries, screens, keyboards, fans, power supplies, graphics cards, and other standard components.

03

Power and charging

DC jacks, USB-C, adapters, batteries, charging circuits, and no-power paths.

04

Motherboard level

If the failure is on the motherboard, power rails, charging controllers, connectors, corrosion, traces, and components can be diagnosed directly.

Hands working inside an opened desktop computer on the repair bench.
Fig. 01 / Desktop diagnosis A desktop opened on the bench so the fault can be traced to a part before anything is replaced.

Section 03 / Coverage

Computers we work on

Major manufacturers, Apple systems, custom builds, gaming systems, business desktops, and machines already opened or diagnosed elsewhere.

MacBook Air MacBook Pro iMac Mac mini Dell HP Lenovo & ThinkPad ASUS Acer MSI Microsoft Surface Samsung Razer Custom desktops Gaming PCs Workstations
Already had another shop look at it?

Bring the diagnosis, quote, or repair history. Previous work is useful information, especially when the machine has been quoted for a motherboard or declared unrepairable.

Section 05 / Pricing

Know the fault before the final price

Many repairs can be quoted from the model and the fault. Board-level work varies with the circuit and the damage, so it is priced after diagnosis.

$40

Diagnostic

Credited toward an approved repair. Covers the testing needed to identify the fault.

$150 to $350+

Motherboard repair

Depends on the circuit and the damage found.

By model

Screens, hardware and upgrades

Quoted by model, part, and scope of work.

Prices vary. For an accurate number, or a quote on something not listed here, call or text with the model and the symptom.

(646) 656-7886

Section 06 / Process

How computer repair works

Straightforward from intake to pickup, with nothing repaired before you approve the price.

Step 01

Bring it to the shop

Book, call, or text, then bring the computer to the Massapequa shop.

Step 02

Diagnosis

We reproduce the symptom and identify the fault. The $40 diagnostic is credited toward the approved repair.

Step 03

Approval

You receive the price and options before work begins.

Step 04

Repair and test

Approved work is completed, tested, and prepared for pickup.

Section 08 / Questions

Before you book

My computer is just slow. Do you work on that?

Yes. Slow computers are a core service. We check storage health and speed, memory usage, Windows, thermals, and hardware before recommending an SSD, RAM, repair, or replacement.

Another shop says I need a motherboard. Can you repair it?

Often, yes. A motherboard is made up of many separate circuits and components. If the fault can be isolated to a repairable stage, we can repair that stage instead of replacing the entire board.

Do you work on both Mac and PC?

Yes. Windows desktops and laptops, MacBooks, iMacs, Surface devices, gaming computers, and custom PCs are all part of the shop's normal workload.

Will I lose my files?

Tell us immediately if the data matters. If storage is failing or the machine will not boot, recovery and data preservation are planned before repair steps that could put the files at risk.

How long does diagnosis take?

Most diagnostics are completed within 1 to 3 business days after intake. The repair timeline depends on the fault and part availability.

What does the $40 diagnostic cover?

The testing needed to identify the fault. It is credited toward the repair if you approve the work, and you receive the problem, price, and options before repair work begins.

Is the repair covered afterward?

Qualifying repairs include a one-year warranty covering parts and labor. Liquid-damaged devices are excluded, and board-level repairs are warranted for the specific component or circuit repaired.

Book

Bring your computer to the Massapequa shop.

Start with the symptom. We will determine whether the answer is software, a replaceable part, an upgrade, or a motherboard-level repair. $40 diagnostic credited toward approved repair, typical diagnosis in 1 to 3 business days.