Massapequa, NY
Repair request received.
Your repair intake has been submitted and your appointment has been scheduled. Bring your device to Benjamin's Computer Repair at your selected appointment time.
Section 01 / What happens next
What the appointment covers
Your appointment reserves time for device intake and an initial review of the issue. It does not reserve a repair-completion time.
Step 01
Bring the device in
Come to the Massapequa shop at your selected time. Bring the charger if the problem involves power, charging, or intermittent behaviour, and know the exact model if it is a phone or tablet.
Step 02
Intake and initial review
The device condition and the reported issue are recorded at check-in, and we take a first look at the fault. Basic in-store checks such as visual inspection and preliminary power testing are done at no charge.
Step 03
Diagnosis
If the device needs teardown and internal testing, the $40 diagnostic applies. It is paid upfront and non-refundable, and credited toward the repair if you approve it. Most diagnostics are completed within 1 to 3 business days.
Step 04
Approval, then repair
You receive the diagnosis and the price before any repair work begins. You get text updates as the repair progresses, and we text you when the device is ready.
Section 02 / Visit us
Where to bring it
The shop
5500 Sunrise Hwy.
Massapequa, NY 11758. We are in a small standalone building at the front of the plaza, next to Ocean Buffet.
Hours
Mon to Fri 8AM to 6PM
Sat 10AM to 4PM. Closed Sunday.
Questions before you come
(646) 656-7886
Call or text with the exact model and symptom.
barnett@benjaminscomputerrepair.com
Existing repair
Check repair status
Already have a repair with us? Look up its current status.
Check status
Thank you
We will see you at the shop.
If anything changes, or you need to move the appointment, call or text and we will sort it out.